For travellers planning a trip to Vietnam, the Visa on Arrival (VOA) option can be a convenient entry method—yet it is also one of the most misunderstood. Many visitors assume that a VOA can be obtained directly at the airport, only to discover too late that certain documents must be arranged before departure. Without these preparations, travellers risk long delays, unexpected expenses, or even being denied boarding by airlines. This guide provides a comprehensive breakdown of the Vietnam Visa Upon Arrival requirements, including essential documents, eligibility details, airport procedures, processing times, and practical advice to ensure a smooth arrival experience.

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Can Travellers Apply for the Vietnam Visa on Arrival?

Vietnam offers the Visa on Arrival option to travellers entering the country through designated international airports. However, unlike traditional “on-arrival” systems in some destinations, Vietnam’s VOA is not automatically issued. Travellers must first secure an official visa approval letter before boarding their flight, as this document grants permission to receive the visa upon landing.

The VOA system covers various purposes such as tourism, business visits, family trips, and short-term stays. For many travellers, it provides greater flexibility than other visa types, especially when travel plans change frequently or when a multiple-entry visa is required. Despite its convenience, the VOA can only be used when travellers comply fully with pre-travel requirements.

Arriving without the approval letter means travellers cannot obtain a VOA at any airport in Vietnam. Immigration officers do not issue this document on the spot, and airlines are required to refuse boarding to passengers who cannot provide it. Therefore, preparing this document ahead of time is essential.

While Vietnam also offers an e-visa option, the Visa on Arrival remains a valuable choice for travellers who require flexible entry durations, special visa categories, or urgent travel arrangements.

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Vietnam Visa Upon Arrival Requirements

To qualify for the Vietnam Visa on Arrival, travellers must fulfill several key requirements. First and foremost, the traveller’s passport must remain valid for at least six months beyond the date of arrival. This rule is applied strictly by both airlines and Vietnamese immigration officers.

Travellers also need to ensure their passport contains a minimum of two blank pages to accommodate the visa sticker and entry stamps. Without sufficient blank pages, the VOA cannot be issued at the airport.

The visa approval letter is the most critical requirement. This document must be obtained prior to travel from an authorised service provider, and all information on the letter must match the traveller’s passport details exactly. Any discrepancy may cause delays or rejection at the arrival airport.

Although not always mandatory, travellers may be asked for proof of onward travel, accommodation reservations, or itinerary details. Having these items available—either printed or easily accessible—can help streamline the entry process.

In addition, travellers should be aware of Vietnam’s current entry, health, and customs regulations, as these may vary depending on season, policy changes, or public health updates.

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Documents Travellers Must Prepare Upon Landing in Vietnam

Upon arrival, travellers must present a printed copy of the visa approval letter. Digital copies stored on mobile devices are generally not accepted at the VOA counters, making printed versions essential.

Travellers also need to submit a completed NA1 visa application form. Filling it out ahead of time is highly recommended, as doing so at the airport can extend waiting time. In addition, two passport-sized photos (4 × 6 cm) must be provided. Travellers whose photos do not meet the standard may be asked to retake them at the airport.

The traveller’s original passport will be held temporarily by immigration staff while the visa is issued. During this period, travellers must pay the visa stamping fee in USD cash:

• $25 USD for single-entry
• $50 USD for multiple-entry

Airports generally do not accept credit cards or alternative currencies for this payment.

Travellers may also need to provide hotel confirmations, travel plans, or local contact information, especially during busy travel periods or when officials require additional verification.

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Step-by-Step Vietnam Visa Upon Arrival Process

1. Before Departure

Travellers must apply for the visa approval letter through a reliable agency before boarding their flight. Once the approval letter is received, it should be printed, and all details must be checked carefully. Travellers should also prepare their entry form, passport photos, and USD cash in advance.

2. Arrival at a Vietnamese Airport

Upon landing at designated international airports—such as Noi Bai, Da Nang, Tan Son Nhat, Cam Ranh, Phu Quoc, Cat Bi, or Lien Khuong—travellers must proceed directly to the Visa on Arrival counter. This step must be completed before joining the regular immigration line.

3. Document Submission and Stamping

Travellers will submit their approval letter, photos, passport, and completed form, then pay the visa stamping fee. Airport officials will verify the documents and issue the visa sticker. Processing time generally ranges from 10 to 25 minutes, depending on passenger volume.

4. Completing Immigration Procedures

Once the visa is placed in the passport, travellers proceed to the immigration kiosks for final entry clearance. After being stamped into Vietnam, travellers may collect their luggage and exit toward customs.

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How to Obtain the Vietnam Visa Approval Letter

The visa approval letter is issued by the Vietnam Immigration Department and must be arranged prior to travel. It cannot be requested at the airport, and airlines will not permit boarding without it.

Travellers can obtain the approval letter through authorised visa agencies that process the request on their behalf like https://www.vietnamimmigration.com/apply-vietnam-visa/. Applicants must provide passport information, intended travel dates, preferred airport, and visa type. Once approved, the letter is emailed to the traveller as a PDF.

It is vital to check that the information in the letter matches the traveller’s passport. Common mistakes—such as incorrect spelling, passport number errors, or wrong travel dates—can cause delays at the airport.

Having multiple printed copies is advisable in case one is misplaced during the journey.

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Processing Time for the Vietnam Visa Approval Letter

The processing time for the approval letter varies depending on the service level. Standard processing typically takes three to five business days, making it suitable for travellers with flexible travel plans.

For urgent situations, expedited services are available, with approval delivered in as little as 2 to 8 hours. Same-day or next-day processing options may also be offered through specific agencies.

Processing may take longer during peak seasons, national holidays, or periods of high travel demand. Submitting incorrect or incomplete information can also lead to delays.

To avoid complications, travellers should apply for the approval letter at least one week before their scheduled departure.

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Important Entry Notes for Travellers Arriving in Vietnam

Travellers should ensure their passport is free of tears, stains, or damage, as Vietnamese immigration officials are strict about passport condition. Damaged passports may result in denied entry.

Printed documents are crucial, as relying solely on electronic versions may cause delays. This includes the approval letter, visa application form, and supporting documents.

Travellers often face delays due to incorrect photo sizes, insufficient USD cash, incomplete forms, or missing documents. Preparing everything ahead of time is the best way to ensure a smooth arrival process.

It is also advisable to stay aware of any updated entry regulations, as Vietnam may adjust procedures during festivals, public holidays, or seasonal travel peaks.

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Conclusion

Vietnam’s Visa on Arrival system offers a convenient and flexible entry option for travellers from around the world—provided they follow the required steps. Securing the approval letter in advance and preparing all necessary documents ensures a seamless experience at the airport. With proper preparation, the VOA process is fast, efficient, and an excellent choice for international visitors.